Mikael — Senior Change Manager & Programme Director
A Senior Manager, PROSCI-certified Change Manager, and Programme Manager with deep expertise in IT and digital transformation. Mikael specialises in reshaping legacy business models for a disruptive, technology-driven world — with a proven track record spanning aviation, inflight connectivity, and large-scale digital programmes.
Years in Digitisation
Across customer and supplier side
Years in Programme Management
Delivering complex, high-stakes projects
Years in Leadership
With direct staff responsibility
Tonto Consulting AB
📧 mikael@votum.se
📞 +46 70-675 75 75
Professional Journey
Mikael's career trajectory showcases a consistent drive for innovation and leadership across diverse technological landscapes. His journey from foundational IT roles to strategic change management has been marked by significant milestones, each contributing to a deep well of expertise in digital transformation.
Programme and Change Management & Transformation
(2020–Present)
Driving enterprise-wide digital transformation, with PROSCI certification, focusing on aligning people, processes, and technology.
Aviation & Inflight Connectivity
(2016–2020)
Managing inflight WiFi and IFE programmes for major Scandinavian carriers, overseeing vendor relationships and passenger experience.
Programme Management
(2008–2016)
Leading cross-functional teams in senior programme management, delivering complex IT and infrastructure projects.
Early Career
(2005–2008)
Building foundations in IT project coordination and business analysis, mastering digital systems and stakeholder management.
Digital Transformation & Change Management
Mikael is PROSCI-certified and brings a structured, human-centred approach to change management. He bridges the gap between strategic intent and operational reality, ensuring that technology programmes land successfully across the organisation, delivering tangible and lasting business value.
The PROSCI Approach
Leveraging his PROSCI certification, Mikael meticulously applies the ADKAR model (Awareness, Desire, Knowledge, Ability, Reinforcement) to navigate the complexities of the people side of change within large-scale digital initiatives. This structured methodology minimises resistance and fosters enthusiastic adoption, ensuring every individual is equipped and motivated for the transition.
Transformation at Scale
Mikael leads enterprise-wide digital transformation programmes, from conceptualisation to execution. This includes modernising legacy systems, implementing new cloud-based platforms, and designing agile operating models. His focus is on maintaining critical business continuity while simultaneously driving innovation and competitive advantage.
Mikael's Change Management Process
Assess
Conducts in-depth stakeholder analysis, comprehensive change impact assessments, and organisational readiness evaluations to map the current landscape and potential challenges.
Design
Develops robust change strategies, tailored communication plans, and effective training frameworks that address specific needs and foster engagement across all levels.
Deliver
Executes structured rollouts with personalised coaching, implements critical feedback loops, and proactively manages resistance to ensure smooth and efficient transitions.
Embed
Establishes sustainable reinforcement mechanisms, meticulously tracks adoption rates, and provides comprehensive post-go-live support to solidify new behaviours and maximise ROI.
Aviation & Inflight Connectivity
Mikael's extensive experience in the aviation sector positions him as a leader in transforming the passenger experience through cutting-edge technology. He has spearheaded critical inflight WiFi and In-Flight Entertainment (IFE) programmes for major Scandinavian carriers, including SAS. His work has been instrumental in modernising fleets and delivering seamless digital services at 30,000 feet, navigating the unique complexities of airborne technological integration.
Programme Delivery
End-to-end management of onboard WiFi installation and IFE rollouts across entire fleets. This involved meticulous coordination between hardware vendors, airline operations, and crucial regulatory bodies to ensure seamless deployment and compliance.
Commercial Modelling
Developed robust business cases and sophisticated revenue models for inflight connectivity services. The focus was on balancing an exceptional passenger experience with the imperative for commercial viability and sustainable growth.
Vendor & Stakeholder Management
Successfully managed complex multi-vendor ecosystems, ensuring strong partnerships and operational excellence. Maintained crucial alignment between diverse airline departments—operations, IT, and external partners—for unified project execution.
Passenger Experience
Championed the end-user perspective throughout all digital service developments. This involved ensuring that inflight services were not only intuitive and reliable but also genuinely valued by passengers, enhancing their overall travel journey.
Core Specialities
Mikael's diverse expertise spans critical areas of digital innovation and leadership, enabling him to drive impactful change and deliver significant business value across complex projects.
Leadership & Management
Over a decade of people leadership with direct staff responsibility, building high-performing teams across cross-functional and multi-vendor environments.
Digital Transformation
Translating strategic vision into executable digital programmes — bridging the gap between business stakeholders and technology delivery teams.
Business & Digital Strategy
Conceptual development and strategic roadmapping — aligning business objectives with technology investment to deliver measurable outcomes.
Usability & UX
Championing the end-user perspective throughout programme design and delivery, ensuring digital solutions are adopted and valued by the people who use them.
Onboard WiFi & IFE
End-to-end programme management covering installation, business development, user experience, and commercial modelling for inflight connectivity systems across major carriers.
Budget Responsibility
Proven accountability for significant programme budgets, with a strong track record of financial governance, prioritisation under pressure, and stakeholder alignment.
Leadership Philosophy
Mikael's leadership is anchored in a people-first approach, driven by empathy and a relentless pursuit of results. He firmly believes that the foundation of any successful programme—and indeed, any thriving team—is built on trust, unwavering clarity, and a strong sense of psychological safety. By cultivating an environment where individuals feel valued, understood, and empowered, Mikael ensures teams are not just performing, but truly excelling and innovating together.
People First
Mikael leads with genuine empathy, deeply investing in understanding individual motivations and aspirations. He proactively identifies and removes obstacles, creating an environment where every team member can leverage their strengths and deliver their best work.
Clarity & Accountability
Clear, unambiguous goals, transparent communication, and shared ownership form the bedrock of Mikael's programmes. He meticulously ensures that everyone understands the vision of success and possesses a well-defined roadmap to achieve it.
Continuous Improvement
Fostering a dynamic culture of learning and introspection is paramount. Through structured retrospectives, dedicated coaching, and open, honest feedback, Mikael continually drives his teams to grow and evolve with every project and challenge.
The best technology in the world fails without the right people behind it. My job is to make sure those people are ready, willing, and able.
What Colleagues Say
Hear directly from those who have collaborated with Mikael and experienced his impactful leadership first-hand.
"Mikael is an excellent Project Manager — he has the capability to understand both specific details and the full holistic view of different business needs. He has always maintained focus, delivering on project scope, both internally in SAS and externally with vendors. Any company would be lucky to have him in their team.
— Senior Steering Committee Member, Scandinavian Airlines (SAS)
"I have worked with Mikael on an inflight connectivity programme for 18 months and came to know him as a very reliable, honest and professional project manager. Mikael is a people person with a good sense of empathy and humour — gaining trust with co-workers, suppliers, and customers alike. I would highly recommend Mikael to any employer."
— Programme Manager, SAS Supplier Partner
"Mikael is a true asset in navigating complex digital transformations. His ability to communicate clearly and keep teams grounded, even amidst significant change, is remarkable. He fosters an environment where everyone feels heard and supported, ensuring we not only met our objectives but also grew stronger as a unit. His calm and steady leadership was invaluable during our most challenging phases."
— Head of Digital Innovation, Global Logistics Firm
Education, Certifications & Tools
Mikael's diverse background is solidified by formal certifications, deep industry exposure, and a proven toolkit of modern methodologies, ensuring robust and adaptable solutions for every challenge.
Certifications & Qualifications
PROSCI Change Management
Globally recognised standard covering the ADKAR model and structured change methodology for effective transitions.
Programme & Project Management
Extensive training in governance, risk management, and delivery frameworks like PRINCE2 and Agile.
Business & Digital Strategy
Executive-level strategic planning and business modelling honed over 19+ years of industry practice.
Industries & Domains
A broad range of sectors and specialisations where Mikael delivers impactful digital and strategic leadership.
Digital Transformation
IT Programme Management
Change Management
Business Development
Aviation
Inflight Connectivity
UX & Usability
Commercial Strategy
Ways of Working
Mikael employs a dynamic approach, integrating proven methodologies to drive efficiency and successful outcomes.
Structured change management (PROSCI/ADKAR)
Stakeholder-led governance
Cross-functional team leadership
Agile & iterative delivery
Data-informed decision making
Recent Experience (2021–Present)
Mikael's most recent roles reflect his expertise in large-scale digital transformation and programme management at enterprise level.
Senior Programme Manager — Scania Group (Contract)
Apr 2024 – Present
Consultancy assignment as Programme Manager for Next Generation Intranet at Scania, overseeing the full programme lifecycle and stakeholder engagement across the organisation.
Senior Programme Manager — Global M365 Rollout (Contract)
Feb 2023 – Apr 2024
Consultancy assignment responsible for rolling out Microsoft 365 globally for a client with 50,000+ employees, driving adoption, governance, and change management at scale.
Senior Programme Manager — Frontit (Full-time)
Jun 2021 – Feb 2023
Consultancy assignment responsible for rolling out M365 and SharePoint globally for a client with 50,000+ employees, ensuring seamless integration and user adoption across international teams.
Interim CTO — Opsy (Contract)
Feb 2021 – Jun 2021
Interim Chief Technical Officer responsible for Requirements, UX, Testing, and Development at Opsy — a company providing accurate, evidence-based insurance medical advice through machine learning and collaboration.
SAS & Votum — Aviation & Consulting (2016–2021)
A period defined by high-stakes aviation programme delivery and independent consulting, combining deep technical expertise with strategic leadership.
CEO & IT/Digital Programme Manager — Votum Consulting AB (Self-employed)
Mar 2017 – Jun 2021
Founded and led Votum Consulting, offering short- and long-term consultancy in IT, digital transformation, project and change management, and interim leadership. Delivered senior-level digital strategy and programme management across multiple industries.
Programme Manager, Onboard WiFi & IFE — SAS Long-Haul Fleet (Contract)
Sep 2019 – Mar 2020
Responsible for implementation of onboard WiFi and integration of Inflight Entertainment on SAS long-haul fleet (A350/A321LR/A330). Coordinated Fleet Management, IT, Digital, Commercial, Engineering, Sourcing, and external suppliers. Experience across both line-fit and retro-fit WiFi installations with two satellite providers.
Programme Manager, Onboard WiFi & IFE — SAS A350 (Contract)
Aug 2018 – Sep 2019
Responsible for implementation of onboard WiFi and integration of Inflight Entertainment on SAS's new A350 fleet.
Programme Manager, Onboard WiFi — SAS Short-Haul Fleet (Contract)
Apr 2017 – Nov 2018
Overall responsible for the onboard WiFi programme including Operations, Flight Ops, Engineering, Cabin, Marketing, Commercial, IT, and external suppliers. SAS became the first Nordic airline to launch high-speed WiFi on short and medium-haul routes.
Project Manager, Onboard WiFi Digital Project — SAS (Contract)
Aug 2016 – Apr 2017
Project Manager responsible for the digital workstream of the onboard WiFi programme at SAS.
Digital Strategy & Leadership (2010–2017)
A formative period of building deep expertise in digital strategy, UX, intranet development, and executive leadership across consultancy and in-house roles.
CEO & Head of Digital Transformation — Avega Group AB (Full-time)
May 2015 – Mar 2017
CEO of a company specialising in digital transformation, working with digital strategies, pre-studies, requirements analysis, conceptualisation, change management, and business development. Managed digital projects and digital communication from an overall strategic perspective.
Project Manager, New Group-Wide Intranet — Folksam (Contract)
Mar 2014 – May 2015
Project Manager for the development of Folksam's new group-wide intranet (feasibility phase). Responsibilities included platform procurement, decommissioning of the existing system, business analysis, requirements definition, solution design, risk analysis, intranet strategy, and extensive change and stakeholder management. The project reported directly to Folksam's Group Executive Management.
CEO, Digital Strategist & Co-founder — Effektverket (Full-time)
Jun 2013 – May 2015
Co-founded and led Effektverket, a UX and digital consultancy dedicated to developing accessible, user-friendly digital solutions. Delivered intranet and web projects for clients including Folksam, SVT, the County Administrative Boards, and HSB. Specialised in user research, organisational analysis, and designing solutions that deliver genuine business value.
Head of Business Effectiveness Development — Cybercom Group (Full-time)
Jan 2013 – Jun 2013
Led a team of business developers to package Cybercom's broad competencies into competitive offerings within Business Effectiveness — covering workflow systems, intranet solutions, knowledge-sharing platforms, CRM systems, and advisory services in IT organisation and change management.
Senior Digital Strategist & Project Manager — Cybercom Group (Full-time)
Jun 2010 – Jun 2013
Digital strategist and usability expert focused on intranets, websites, and internal systems. Conducted pre-studies and user research, developed web and intranet strategies, and led projects for clients including HSB, Arbetsmiljöverket, the County Administrative Boards, and several municipalities.
Let's Work Together
Mikael is open for new opportunities seeking senior leadership challenge — whether as a Change Manager, Programme Director, or Digital Transformation Lead. He brings 19+ years of experience, a PROSCI certification, and a track record of delivering complex programmes in high-stakes environments, ensuring seamless integration of people, process, and technology.
If you're looking for a senior leader who can bridge strategy and delivery, manage change at scale, and bring calm, clarity, and momentum to your most complex programmes — Mikael would love to hear from you.
Senior-Level Expertise
19+ years across digitisation, programme management, and change leadership, transforming strategic vision into tangible results.
PROSCI Certified
Structured, proven approach to managing the people side of change, ensuring successful adoption and sustained benefit realisation.
Aviation Specialist
Deep domain knowledge in inflight connectivity and Scandinavian carriers, adept at navigating highly regulated and dynamic environments.
Tonto Consulting AB
📧 mikael@votum.se
📞 +46 70-675 75 75